Fraud Alerts

NCUA, the National Credit Union Administration, Reports Fraudulent E-mails

In cases reported to NCUA, the perpetrator(s) sent fraudulent e-mails, representing to be from the NCUA, to credit union members and the general public. The emails state the NCUA will add $50.00 to the member's account for taking part in a survey. The link embedded in the message directs members to a counterfeit version of NCUA's website with an illicit survey that solicits credit card account numbers and confidential personal information. NCUA will never ask credit union members or the general public for personal account or personally identifiable information as part of a survey. Any e-mail that alleges to be from NCUA and asks for account information is fraudulent and should be treated as suspicious. Credit union members should remain alert to possible variations of this fraudulent e-mail. Members affected by this scam, and variants of this scam, should be advised to forward the entire e-mail message to Phishing@ncua.gov. Additionally, formal complaints concerning any suspected fraudulent e-mail can be filed with the Internet Fraud Complaint Center (IFCC) at www.ic3.gov.

We have received reports that individuals and/or companies have received a fraudulent e-mail that has the appearance of having been sent from the Electronic Payments Association.

The subject line of the e-mail states: "Unauthorized ACH Transaction". The e-mail includes a link that redirects the individual to a fake web page and contains a link which is almost certainly an executable virus with malware. DO NOT CLICK ON THE LINK. Both the e-mail and the related website are fraudulent.

Be aware that phishing e-mails frequently have links to web pages that host malicious code and software. Do not follow web links in unsolicited e-mails from unknown parties or from parties with whom you do not normally communicate, or that appear to be known but are suspicious or otherwise unusual.

Please be aware that random individuals, companies as well as financial institutions may have received a falsified e-mail with the subject title "Rejected ACH Transaction." This e-mail appears to be from NACHA - The Electronic Payments Association telling them that there is a problem with an ACH transaction they have originated. The e-mail includes a link which redirects you to a fake web page which appears like the NACHA website and contains a link which is almost certainly an executable virus with malware. DO NOT CLICK AND/OR RESPOND TO THIS E-MAIL.

From: nacha.org [mailto:report@nacha.org]
To: Doe, John
Subject: Rejected ACH transaction, please review the transaction report

Dear bank account holder,
The ACH transaction, recently initiated from your bank accout, was rejected by the Electronic Payments Association. Please review the transaction report by clicking the link below:
Unauthorized ACH Transaction Report (this is how the link is presented)

Should you have any questions about any suspicious e-mails in regard to your First Choice Community Credit Union account, please feel free to contact us. Your safety and security is important to us!

We have received reports of emails stating they are from the Credit Union National Association or CUNA. The email states that the member must update their information to avoid their account from being restricted. If you ever receive an email asking you for account or card information – DO NOT RESPOND to the email and notify us immediately. We will never ask you for this information via email. It is our policy that, if we need information, we will contact directly. We also suggest that if someone contacts you asking for private information – Do not provide the information until you disconnect the call and call them back at their published phone number.

CUNA has reported of a identity theft scheme. In this latest scam, the defrauder e-mails a survey requesting feedback on your financial institution. CUNA warns that this is a scam and that the message should be deleted. There is no monetary reward for filling out the survey. CUNA and First Choice Community Credit Union will never transmit e-mails requesting your credit union password, pin number, or other personal identity information. Please report any such attempts to First Choice.