We have received reports of emails stating they are from the Credit Union National Association or CUNA. The email states that the member must update their information to avoid their account from being restricted. If you ever receive an email asking you for account or card information – DO NOT RESPOND to the email and notify us immediately. We will never ask you for this information via email. It is our policy that, if we need information, we will contact directly. We also suggest that if someone contacts you asking for private information – Do not provide the information until you disconnect the call and call them back at their published phone number.
CUNA has reported of a identity theft scheme. In this latest scam, the defrauder e-mails a survey requesting feedback on your financial institution. CUNA warns that this is a scam and that the message should be deleted. There is no monetary reward for filling out the survey. CUNA and First Choice Community Credit Union will never transmit e-mails requesting your credit union password, pin number, or other personal identity information. Please report any such attempts to First Choice.
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